The Permanent Citizens Advisory Council surveyed those using the OMNY payment system to access MTA buses and subways and found that nearly 75% of riders reported a difficulty with it. Of the 75%, about 42% found the readers would not accept their tap. Other issues among OMNY-using commuters include late charges and many who said they have encountered “extra charges” on their accounts. The moral of the story is to make sure you check your account after every tap!